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BOOKING POLICY

IT IS REQUIRED TO READ THE FOLLOWING POLICIES PRIOR TO BOOKING

Also, please read service description by clicking on service prior to booking.

 

LOCATION:

Address will be sent in confirmation email after booking appointment.

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Seating is limited for clients only.

NO KIDS! NO ENTOURAGE! NO EXCEPTIONS!

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BUSINESS HOURS:

6am - 6pm EST (Monday - Saturday)

  • All appointments booked or requested outside of business hours are subject to our $20 after hours fee.

  • Any appointment scheduled for 6pm or later is considered an after hours appointment and is subject to our $20 after hours fee. The latest appointment that we accept during business hours is 5:30pm.​

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PAYMENTS:

  • A $30 non-refundable deposit is required when booking an appointment.

  • Deposits are included in your total service amount.

  • All services under $30 must be paid online, in full, upon booking.

  • NO REFUNDS AFTER SERVICES HAVE BEEN RENDERED.

  • We accept cash or credit/debit cards for remaining balance transactions.

  • We do not accept Cash App or Venmo.​​

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MISSED APPT/CANCELLATION:

  • If you are unable to make it to your appointment and notify us at least 24 hours in advance, you may reschedule without penalty. Your deposit will still be applied to your service as long as it is rescheduled within 14 days of your initial appointment.

  • If your appointment is rescheduled or canceled less than 24 hours before your scheduled time, your deposit will be forfeited.​​

 

APPOINTMENT INSTRUCTIONS:

  • Please arrive on time! We cannot guarantee appointment end-times, but it is best to be on-time.

  • We offer a 15 minute grace period before your appointment is considered late. After 15 minutes, we charge a $20 late fee. After 20 minutes, you will be given the option to reschedule, otherwise your deposit will be forfeited. The accumulated late fee will still apply to your rescheduled appointment.

  • Please make us aware of any known allergies.

Princess Palace Services

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